How do I file a complaint with Costco?

Asked By: Bernhard Pander | Last Updated: 9th May, 2020
Category: automotive motorcycles
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Costco complaints contacts
  1. Call Customer Care on 1 (800) 774-2678.
  2. Email Customer Care on [email protected]
  3. Visit Customer Care Email Address Form.
  4. Tweet Costco.

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Similarly, how do I file a complaint with Costco Canada?

How To Make A Complaint

  1. Step 1 - Contact our Customer Care Associates. Depending on the matter to be discussed, you may Contact our Customer Care Associates at 1-888-829-6413 or via email at [email protected]
  2. Step 2 - Supervisor.
  3. Step 3 - Manager and Executive Response.
  4. Step 4 - Customer Support Director.

Subsequently, question is, how do I talk to a person at Costco? If you need to talk to a live customer service representative at Costco you need to dial 800-774-2678. Press 1 and enter your Costco Membership Number followed by #. If you are not yet a member press 0. The system will connect you to the next available live representative.

Correspondingly, how do I leave a review for Costco?

  1. Desktop or Laptop Computer: Head to You can click the “Feedback” tab on the right side of the screen or scroll to the bottom of the page and click “Feedback.”
  2. Costco Mobile App:
  3. Mobile Site: Scroll to the bottom of the page on and tap “Feedback.”

Can I lookup my Costco receipt?

Simply visit us at your local Costco membership counter. All you'll need to have on hand is your membership number, along with the date of your purchase, and we can print your receipt on the spot.

27 Related Question Answers Found

Where is Costco head office?

Issaquah, Washington, United States

How do I request something at Costco?

If you have the Costco App, from the homepage scroll all the way to the bottom and click on Feedback. Then click on warehouse. It will ask for your permission to see your location so it can show you warehouses nearest to you. Click on your warehouse then choose food product and enter your request directly from the app.

Can you return food to Costco?

Yes, you can return produce, food (opened or unopened), and anything else you'd put in your mouth, to your local Costco. No questions asked. Just be aware that Costco is tracking all of your returns and if they think you're abusing the return policy they might flag your account.

Can I email Costco?

Costco does not offer email support. In order to provide real-time assistance to our members, we currently offer live chat and phone support.

Why was my Costco order Cancelled?

If the cancellation was due to simply entering your card info incorrectly, you should have no trouble placing your order again on If the cancellation was due to an agreement with your credit card company about transaction limits, the best way to iron that out is by contacting them directly.

How do I contact Costco Canada?

If you are experiencing problems with placing an order, please review our system requirements, send us an e-mail at customer service, or call us at 1-888-426-7826.

Does Costco match prices?

As of 2017, Costco does not offer a price match or price adjustment. If you find an item, especially if it's an appliance or TV, at Costco, take that to a store that will price match. Good matches for Costco would be Home Depot (appliances) and Best Buy (appliances & electronics).

Does Costco have good customer service?

Part of the reason Costco is a favorite among shoppers has to do with great customer service. That starts with happy employees — and not only having happy employees but employees who realize how good they have it. Employee turnover at Costco is about half of what it is at Target or Walmart.

Is Costco toilet paper a good deal?

Kirkland brand toilet paper is hands-down the best toilet paper deal you can get without coupons. So if you're in a pinch, head to Costco where Kirkland brand is always $0.01 per square foot.

Can I use my Costco app instead of card?

The wholesaler took to Instagram last week to announce that digital memberships are now available to members on the Costco app. The new feature gives users the the ability to scan a QR code — rather than use a physical card at the store — on the latest version of the app on iPhone and Android mobile devices.

Is Costco reliable?

Costco is "consistently reliable" when it comes to deals, Campbell said, comparing it with other retailers where you might need to hunt to get the best deal. Costco is able to be consistent on prices because it can afford to have low margins on what it sells.

What is Costco digital card?

WHAT IS THE DIGITAL MEMBERSHIP CARD? Through the Costco Mobile App, you can access a digital version of your membership card. Costco's app will also allow you to renew your membership and view your 2% reward balance on your phone.

Do you need a physical Costco card?

The warehouse store has just launched a digital membership card so customers will no longer need to present their physical Costco cards at the door and in the checkout line. The Digital Membership Card is now available on the Costco app. Create a account to access your card.

How did Costco get its name?

Why is Costco called Costco? The name evolved with the history of the company. Costco, then called Price Club, started in 1976. In 1993, Costco shareholders approved the merger of Price Company and Price Club, forming a new company called Price/Costco, Inc.

How do I get a Costco digital card?

How to Download Your New Membership Card. Getting started is actually pretty easy. Just go to the app store on your iPhone or Android device and download the Costco app. After that, all you need to do is log in to your account and enter the numbers on your card.

Who is Costco owned by?

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

Costco's logo since 1997
Headquarters in Issaquah, Washington
Founders James Sinegal Jeffrey Brotman
Headquarters Issaquah, Washington , United States

What does * mean at Costco?

While Costco doesn't always end the price with “. 99,” Rapoport claims that anything ending in 97 cents has been marked down. 2. Items with an “*” in the upper right-hand corner aren't being reordered. That doesn't necessarily mean it's been discounted, but it likely means the price won't get any lower.