Can I transfer funds from one Presto card to another?

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If you purchase a new card in person from a Customer Service Outlet, you can transfer your balance online or by phone at 1-877-378-6123. Please do not register your new card or add a period pass, or set up Autoload/Autorenew as this is done automatically for you as part of the card replacement process.



Similarly, how do I transfer my Presto card balance?

Here was the process:

  1. Immediately mark the card as lost on the website.
  2. Purchase a new Presto card.
  3. Wait 24 hours for the new card to activate and propagate in the system.
  4. Use the website to transfer the balance from the lost card to the new card.
  5. Tap the new card to complete the transfer.

Beside above, can I have multiple Presto cards on one account? Yes, if you have a My PRESTO Account, you can REGISTER up to nine other PRESTO cards to your account (as long as they are not already registered to another My PRESTO Account). By adding additional cards to your account, you can: Load value to other cards that could have different registration information.

Herein, can you get money back from Presto card?

As a Holder of a Registered PRESTO card you may request a refund from PRESTO of the funds that are loaded in your My PRESTO Account. A processing fee equal to 4% of the total value to be refunded will apply to all refunds.

Can I use my Presto card right away after loading?

Online Loads Take up to 24 Hours After loading online, you must activate the load on your card. Wait 24 hours and then tap on a Fare Payment machine or Balance Checker machine within 30 days.

39 Related Question Answers Found

Can you unregister a Presto card?

PRESTO card on Twitter: "@RaymondCh0w You cannot unregister a card, but you can add a card registered to another user to your own account."

Can I check my Presto balance online?

Check Your Balance
There are several ways to check your PRESTO card balance: Online: Once you log in to your My PRESTO Account, your balance will appear on the your dashboard. Please note that the Card Activity page can take up to 24 hours to update.

How much money is on my Presto card?

If you loaded your card online, you must tap your card on a PRESTO device to update the balance on your card. Your updated balance will appear online up to 24 hours after you tap your card. If you have tapped and the funds still have not been loaded onto your card, please call 1-877-378-6123 for help.

What happens if you forget to tap on Presto?

If you forget to tap off at the end of your trip, an amount for Missed Tap Off or Underpayment will be deducted from your PRESTO card at the start of your next trip in the GO network. You'll be charged the fare to the furthest distance on the train line or bus route you took when you forgot to tap off.

Can presto go negative?


Only cards linked with a My PRESTO Account can drop into negative balance to pay any single fare. Once your card goes into a negative balance, you will need to load money in order to use it for further travel.

Can you tap your phone for Presto?

Metrolinx to start trial that lets customers tap credit cards, phones on Presto readers next year, CEO says. Open payment would allow transit users to pay their fares by tapping a contactless credit card, debit card or mobile phone on a Presto reader.

Can I track my Presto card?

Metrolinx insists it isn't tracking the daily routines of its customers when they tap their Presto card. In a tweet, the transit agency said Presto only identifies where a card has been tapped on and off and customers have the option of keeping the card anonymous.

Can I use my Presto card on the GO Train?

PRESTO can be used for travel on all GO Trains and GO Buses. If your travel includes transit systems that do not use the PRESTO fare system, you'll need to use cash, tickets, tokens, transfers or passes for that portion of your trip. Now that you have a PRESTO card, setup a “My PRESTO Account” online at prestocard.ca.

What is the Presto card number?

PRESTO card on Twitter: "Good morning Matt, it's the three digit number next to the date on the back of your card:… "

Is Presto card free?


You can still get it FREE* at GO stations! GO 10-ride and monthly pass users can get a PRESTO card at GO Train stations including Union Station, Union Station Bus Terminal and Yorkdale GO Bus Terminal and save the $6 card issuance fee.

How do I talk to someone at Presto?

For account-specific enquiries, please call our Contact Centre at 1-877-378-6123. PRESTO offers a 24/7 Virtual Assistant, as well as Live Chat Agents that are available during the same hours as our Contact Centre, Monday to Friday 6 a.m. to 10 p.m., and on weekends and holidays 9 a.m. to 9 p.m.

Can you put your Presto card on your phone?

For Android users with NFC-enabled phones: once your payment is processed, you can load your funds or passes instantly by holding your PRESTO card against the back of your phone.

How much is the bus with Presto?

The adult fare is $3.10, senior/youth is $2.15 and children still ride for free! To pay a senior/youth or post-secondary fare, you will need to set a senior/youth or post-secondary student fare type on your PRESTO card.

How do I update my credit card on Presto?

Click on 'Account Activity. Scroll to the bottom on the page and on the left hand side of the screen click on 'Edit Credit Cards' If you wish to add a new credit card to your account, click "Add funds to your account". If you need to edit the expiration date of the existing credit card on file, click "Edit Expiry Date"

Do I have to register my Presto card?


Register your card to protect your balance
As soon as you receive your card, you should register it at prestocard.ca or complete a paper Presto registration form and mail it to the Presto Customer Service Centre. Registration lets you: Transfer funds to a new card if your card is lost or stolen.

How do I change my Presto card to student?

You must bring government issued identification or your TTC post-secondary photo identification card with you, in order to have your PRESTO card set to a youth, post-secondary student or senior card. You only have to set your fare type once.

How do you pay for GO Train?

To pay your fare, you can buy a ticket or pass or use your PRESTO card. You use the same ticket or pass whether you take a GO train, a GO bus, or a combination of both for your trip.