Can I cancel my doTERRA order?

Asked By: Iliasse Medina | Last Updated: 4th February, 2020
Category: shopping couponing
4.9/5 (719 Views . 12 Votes)
No, you can cancel any time by calling Member Services (800) 411-8171. The only way to cancel your LRP order is by calling doTERRA directly. You can not “zero out” your order from your back office. All unused LRP credits are forfeited upon cancellation.

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Similarly, how do I cancel my doTERRA loyalty order?

Cancellation of LRP order must take place over the telephone by calling Member Services at 1-800-411-8151, or by chatting online with a live representative.

Similarly, do I have to order every month with doTERRA? While a Member has no requirement to purchase products, a Member can ensure that the Member will receive monthly deliveries of doTERRA products by enrolling in the Loyalty Rewards Program (LRP) after the first month of enrollment. LRP eliminates the inconvenience of placing monthly orders manually.

In respect to this, can I return a doTERRA order?

Returns on Products Within 30 Days. doTERRA will refund one hundred percent (100%) of the purchase price (plus applicable tax if prepaid) of Currently Marketable products that are returned by an Wellness Advocate or Customer within thirty (30) days of purchase from the Company, less shipping costs and paid Bonuses.

How do I skip a month of essential rewards?

You can cancel your Essential Rewards at any time, but I encourage you to redeem your points first. If you cancel before you redeem your points, you will lose what you have accumulated. Remember, you can take one “skip month” every 12 months you are enrolled in Essential Rewards.

31 Related Question Answers Found

Do you get PV points for quick orders?

Essential Rewards Points are like FREE MONEY to spend on other YL products! You only gain these on Essential Rewards orders. You will NOT earn these points on Quick (Regular) Orders. These are increasing in percentage, the more consecutive months you are on Essential Rewards.

What is the minimum LRP order for doTERRA?

With a monthly LRP order of at least 100 PV*, you can qualify to earn commissions from Fast Start, Power of Three, and Unilevel Bonuses.

What is doTERRA Product of the Month?

What is the Product of the Month Club? Each product has been assigned a value of Personal Volume (PV). When you purchase doTERRA products, your PV increases. When your PV reaches 125 on your Loyalty Rewards order, the product of the month will be automatically added onto your LRP order.

What is doTERRA loyalty order?

The doTERRA Loyalty Rewards Program (LRP) is a program that provides free product credits for monthly purchases ordered on the program. As a participant in the Loyalty Rewards Program, you will immediately begin to earn product credits that can be used as cash to purchase doTERRA products.

What is the difference between doTERRA wholesale customer and wellness advocate?


How does the Doterra wholesale prices compare to the Wellness Advocates? The only difference is that the Wellness Advocate is offered the opportunity to receive bonuses and compensation as a part of Doterra's business opportunity for those interested in creating a full or part-time income from home.

How do I use my doTERRA loyalty points?

To redeem your points on your Loyalty Rewards Program (LRP) Order, first click on the LRP number of the Order you would like to edit. FYI: The Point Redemption Fee is automatically calculated in the Order Summary, $3 fee for every 100 points bracket.

Do doTERRA points expire?

Earning LRP Points: Page 2 o Minimum 50 PV LRP required o LRP points available for use 60 days after they begin LRP o You may not earn more than 100 LRP points in one month. o LRP Points expire 12 months after they have been earned. o LRP points are earned on the PV amount for the LRP order, not the dollar amount.

How long does it take to receive doTERRA order?

Why did my order take more than 2–5 days for standard shipping? The 2–5 days does not include warehouse processing time. Please allow 24 hours for processing on all forms of shipping.

How do I cancel my doTERRA membership?

You can cancel any time by calling Member Services (800) 411-8171. Email [email protected]doterra.com and ask them to cancel your account.

Is there a warranty on doTERRA diffusers?


Warranty – This essential oil diffuser, as well as all other doTERRA products, come with a 90-day warranty against manufacturer defects. If you have any issues in this time period, do not hesitate to contact customer service to find out about getting a replacement or a refund without any questions or hassles.

Where does doTERRA ship?

Military & US Territories Shipping
Location Shipping time
Europe, Atlantic Approximately 7–9 business days
Iraq, Afghanistan, Middle East Approximately 7–13 business days
Japan, Korea, Pacific Islands, Far East Approximately 7–9 business days
Central America, South America, Caribbean Approximately 7–9 business days

What is doTERRA account credit?

Active: A Wellness Advocate who has purchased doTERRA products within the past twelve months. Company: Company or “doTERRA” means doTERRA International, LLC. Company Credit: Company Credit is a Wellness Advocate's account receivable balance. Company Credit can be used to purchase product (compare, Product Credit).

Where does Doterra Canada ship from?

These delivery times were established by doTERRA and are not official carrier time frames.

Shipping Method Cost OTG/Canada
Canada Post $5.99 CAD 2–5 business days
Canada Post Express $6.99 CAD 1–3 business days
UPS Standard Ground $14.99 CAD 2–5 business days
UPS Express $19.99 CAD 1–3 business days

How much is shipping for Doterra?


Shipping Method Cost Delivery Times within the Contiguous US
Standard $6.99 2–4 business days
Signature Required $14.99 2–4 business days
2 Day $11.99 2 business days
Next Day $24.99 Next business day

Does Doterra ship to PO boxes?

Do you ship oversees and to P.O. boxes? Yes, we'll ship your package in the US.

Do you have to buy an enrollment kit with doTERRA?

For a low membership fee of $35.00 or by purchasing a doTERRA enrollment kit, you will automatically become a doTERRA member and will be able to purchase products at wholesale prices 25 percent below retail.