What is a telephone conversation?
Likewise, what is the purpose of a telephone conversation?
The purpose of the telephone is to audibly communicate with other people who are far away instantly and efficiently. Telephones also have the purpose of simple communication in everyday situations such as calling to order items such as pizza or flowers.
Likewise, people ask, what are the various stages of a telephonic conversation?
A telephone conversation typically includes five stages: opening, feedforward, business, feedback, and closing. Because telephone conversations lack nonverbal cues, they require additional attention to feedback.
While e-mail and mail communication may be efficient, the telephone is still an ideal way to contact customers. Phone calls create stronger relationships, foster clear communication, and allow you and your customers to save time by getting the answers you need in real time.