How do you compliment a customer's purchase?
Asked By: Gunter Mansergas | Last Updated: 2nd March, 2020
Category:
business and finance
marketing and advertising
With those caveats in mind, here are some areas to consider when you want to issue praise.
- Compliment the customer's choices. If something in the customer's office or meeting room catches your eye, make a kind comment about it.
- Compliment the customer's business, product, or solution.
- Compliment the customer's team.
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Subsequently, one may also ask, how do you compliment customers?
Look at the example set here and see where and how you can compliment your customers:
- Give employees a framework for giving compliments.
- Make sure employees set the tone with a nice compliment.
- Allow employees to be creative in their compliments to customers.
- Be sincere or customers will note that something isn't right.
Beside above, how would you convince a customer to buy your product examples? Here are six rules for doing so, based upon a conversation with one of my favorite sales gurus, Barry Rhein:
- Know the difference between a benefit and a feature.
- Use vivid but plain language.
- Avoid biz-blab and jargon.
- Keep the list of benefits short.
- Emphasize what's unique to you or your firm.
In respect to this, what do you say to attract customers?
It turns out that a seven-step approach works best for attracting new clients.
- Identify Your Ideal Client.
- Discover Where Your Customer Lives.
- Know Your Business Inside and Out.
- Position Yourself as the Answer.
- Try Direct Response Marketing.
- Build Partnerships.
- Follow Up.
What should you not say to a customer?
While it's not possible to keep everyone pleased, all the time, here are 12 things you should absolutely never say to your customers.
- "That's against our policy."
- "Let me try to do that"
- "I'll get back to you as soon as I can."
- "What you should do is"
- "Are you sure?"
- "I'm not sure, but I think"