How do I complain about EIR?
- Go to eir.ie/complaints.
- Select the Follow Up tab.
- Fill out the Escalated issue tab with your complaint detail.
Keeping this in consideration, how do I contact EIR customer service?
Call Us. 1800 773 729 Mon-Fri 9am - 8pm. Saturday 9.30am - 6pm.
Also to know is, is there an issue with EIR?
Eir has now acknowledged the problems with the network, and confirmed that there is an "ongoing issue" though no specifics were provided. On Twitter, a spokesperson for the network responded to a query, saying: "Currently there is an ongoing issue with the eir network. Our tech team is working on it.
To cancel your eir service you will need to give us 30 days notice. Please call us on 1901 or visit our switching page for more information. If you cancel your phone line, Monitored Alarms (e.g. PhoneWatch) and panic buttons may not work. You should check this with your current phone provider before cancelling.