Does Macy have a lost and found?
Thereof, can you use your Macy's card without having it?
First, call Macy's customer service. In the mean time, if you cant live without your Macy's card…. we can look up your new account by you just providing your driver's license and by you discreetly putting your SSN in the pin pad.. Macy's Sales Associates never have access to your SSN.
Simply so, how do I report a lost Macy's card?
You may also report your card lost or stolen through the following methods: Use our automated system at 888-257-6757 (available 24 hours a day) Call Customer Service at 1-888-257-6757 during our business hours (available Mon–Sat: 9AM–9PM ET/PT; Sun: 11AM–8PM ET/PT)
If your card is lost, with proof of purchase we will issue a new card with the current balance on our records. For your protection, counterfeit detection devices are in use at Macy's. For balance or customer service, go to any Macy's store or call 1-800-511-2752.