Why is my slack not connecting?

Asked By: Carlota Brunnermeier | Last Updated: 26th April, 2020
Category: technology and computing shareware and freeware
4.5/5 (426 Views . 31 Votes)
The most common cause of Slack connection issues is actually the network you're connected to. When you have a slow or unreliable Internet connection, your Slack isn't able to work properly. Sometimes, you may not even realize that you have a Slack connection problem until you try and use the service.

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Likewise, does slack work without wifi?

Slack can help you stay in the loop with what you need to do when you get back to work. Slack's channel function can separate groups as you see fit. A great thing to mention here is that the iOS app recently received an offline mode. That means you can access your messages at any time without an Internet connection!

Additionally, why is slack so slow? To optimally support this large codebase, Slack has opted to build what's called progressive apps over native ones. The culprit then for Slack slowness is the combination of the app demanding to be online and transferring lots of data in the form of messages and updates.

Subsequently, one may also ask, how do I clear slack cache?

To clear your cache, open the Slack app on your desktop and click Help in the mac menu bar up top, then click Clear Cache and Restart.

How do I connect to slack?

Sign up with your company email address

  1. Visit slack.com/get-started.
  2. Click Find your workspace.
  3. Enter your approved email address and click Confirm.
  4. Check your inbox for a confirmation email from Slack.
  5. Next to your workspace's name, click Join to create an account and sign in.

38 Related Question Answers Found

Can you use slack on your phone?

Download Slack for Android. The Slack app for Android lets you collaborate with your team when you can't be at your desk. Download the app to access your channels and direct messages, and get mobile notifications on your device.

Why won't my slack app open?

Step 1: Check your internet connection
Open a webpage other than Slack. (This will help you verify if the issue you're experiencing is specific to the Slack app.) If the webpage doesn't load, reset your internet connection and try loading Slack again.

Is there a slack app?

Slack for Android
Keep up with the conversation with our apps for Mac, Windows and Linux. We can email you a quick download link to get you started!

How do I install slack on my phone?

Download the app to access your channels and direct messages and get mobile notifications on your device.
  1. Step 1: Download the Slack app. Find Slack in the Google Play store.
  2. Step 2: Sign in to your workspace.

How does slack work?


Slack is essentially a chat room for your whole company, designed to replace email as your primary method of communication and sharing. Its workspaces allow you to organize communications by channels for group discussions and allows for private messages to share information, files, and more all in one place.

What browsers does slack support?

Web browsers
Browser Requirements
Chrome Version 66 or above
Firefox Version 60 or above
Safari Version 10.1 or above
Microsoft Edge Version 41 or above

How do you keep Slack always active?

Hello, yes you can visit https://slackpresence.com/ - the app will keep you logged in and set to active. The free version only allows your presence to stay active, but the paid version will keep you logged in and active whenever you want. Good luck.

How do you clear your cache?

The app cache (and how to clear it)
  1. Open the Settings of your phone.
  2. Tap the Storage heading to open its settings page.
  3. Tap the Other Apps heading to see a list of your installed apps.
  4. Find the application you want to clear the cache of and tap its listing.
  5. Tap the Clear cache button.

How do I turn on desktop notifications in slack?


Please follow the steps below to enable desktop or mobile push notifications:
  1. In the Slack App, navigate to Channel Settings > Notification Preferences.
  2. This will open the Desktop Notifications/Mobile Push Notifications window.
  3. Select your preferred notification settings.
  4. Click Done.

How do I mass delete slack messages?

Click on the Slack extension icon and select Delete MY messages option. Select the channel you want to delete messages from before you do it. Note that you can only delete your own messages and not the ones sent by others. They will have to bulk them themselves.

What are slack desktop notifications?

  • Slack notifications keep you informed about things that need your attention.
  • When you first join a workspace, Slack will notify you of messages directed at you.
  • These settings apply to both desktop and mobile notifications until you make changes.

What are slack notifications?

When you first join a workspace, Slack will only notify you of messages directed at you. By default, here's when you'll receive notifications: You receive a direct message (DM) Someone replies to a thread you're following. Someone @mentions you or notifies a channel you're in.

How do I check my slack notifications?

Open the Settings app on your Android device. Click Application manager, then locate Google Play Services. Make sure Show notifications is checked.

Can you delete slack history?


4 Answers. It's possible to batch delete messages through the Slack archives page, but this only lets you delete one page of messages at a time and does not delete any corresponding file uploads.

How do I bulk delete slack files?

Delete Slack files
  1. Select the three dot menu icon in the top right of the screen.
  2. Select Your Files and select the file you want to delete.
  3. Select Delete and then confirm with Yes, delete this file.

Why are my slack Notifications snoozed?

When Do Not Disturb or snooze is on, Slack will not send you notifications (desktop, mobile, email) for messages or @mentions you get. But if a teammate sends you a direct message during this time, Slackbot will give them an option to push a notification.