Who is the founder of Total Quality Management?
Likewise, who Discovered Total Quality Management?
TQM, in the form of statistical quality control, was invented by Walter A. Shewhart. It was initially implemented at Western Electric Company, in the form developed by Joseph Juran who had worked there with the method.
Additionally, where did total quality management originated? The roots of Total Quality Management (TQM) can be traced back to early 1920s when statistical theory was first applied to product quality control. This concept was further developed in Japan in the 40s led by Americans, such as Deming, Juran and Feigenbaum.
People also ask, who are the proponents of total quality management?
In summary, W. Edwards Deming, Joseph Juran and Philip B. Crosby are three of the most influential people involved in total quality management.
What is total quality management theory?
Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations. This can be achieved by integrating all quality-related functions and processes throughout the company.