When you call 911 where does the call go?

Asked By: Shanti Marinis | Last Updated: 28th March, 2020
Category: automotive road side assistance
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Calls into 911 are taken in the order in which they are received. If you hang up and call back, your call goes to the last in queue, making your wait longer. The Telecommunicator answering your 911 call determines the type of service needed using a proven and efficient interview process.

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In respect to this, when you call 911 from a cell phone where does it go?

Here's how they explain it: When you call 911 from your cellphone, the dispatcher does not see your actual location. Instead, dispatch centers have to ask your wireless carrier for your location information. The location information comes from a cell tower, which could put you miles away from where you actually are.

Also Know, what happens when you call 911 and hang up? If you dial 9-1-1 accidentally, stay on the line and tell us. If you hang up we don't know if you are okay and will have to call back or, if you've called from a landline and we can determine your location, send police to check on you. Stay on the line. Don't ever hang up.

Simply so, does 911 know your location when you call?

The short answer: Sometimes they don't. You have to tell them. Especially if you're calling on a cell phone. You may have this vision of a 9-1-1 calltaker who answers the phone, takes down the details of your emergency, and then pushes a button and sends an officer to the location that magically appears on screen.

Can 911 track my cell phone?

Historically, 911 dispatchers have been unable to track the locations of callers on cell phones as accurately as those calling from landlines.

28 Related Question Answers Found

How long does it take for 911 to trace a call?

In reality, a 911 operator does not need to stay on the line for "3 minutes" to track your call.

Do you get billed for calling 911?

Calls made from your home, business, are billed up to $2.00 when you dial 911. You may want to check with your local phone company for the exact charge for your location. What should I say when I call 911? Immediately give your location, name, and the nature of the emergency.

How does 911 work on a cell phone?

When you make a 911 call on a cell phone, you are sending signals through the air. The tower that picks up your phone's signal may be near or not. That's not enough information for the dispatcher to find you.

How can I know the location of someone?

Find My Device for Android
  1. Head to Google Play Store and search for 'Find My Device.
  2. Tap on the first search result and install it.
  3. After installing, sign in to Find My Device using the Google account you want to use the service with.
  4. Give location access to the application.

Why does 911 ask for your name?


The call-taker is always required to ask the caller's name and phone number. This is in case we have to call you back, or the responders need to talk to someone who actually saw what happened. YOU DO NOT HAVE TO GIVE YOUR NAME. Your call will be handled the same regardless if you choose not to identify yourself.

Does 911 call you back?

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up – that could make 911 officials think that an emergency exists, and possibly send responders to your location. If disconnected, the 911 center has no way to call back the caller.

Can you text 911?

Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. But even in areas where call centers accept text-to-911, existing voice-based 911 service is still the most reliable and preferred method of contact.

What happens if you dial 911 but don't call?

The "they" who answer are not the actual fire department, the ambulance department nor the police department. If the call is cut off, police are dispatched to that location to find out why. That's why it is so important that if you mistakenly call 911, don't immediately hang up.

Can you text 911 if you can t talk?

If you're deaf or in an emergency where you can't speak, getting a hold of 911 is problematic. If you're located in an area that will allow the service, make sure you provide your location when texting 911. Call centers will not have the ability to triangulate your location the same way they can with a phone call.

What happens if you call 911 and don't say anything?


You don't have to say anything to the dispatcher.
In some dire emergency situations, a 911 caller may be unable to speak. For example, if an intruder is in their home, or they're choking or having a heart attack. Dispatchers are trained to ask yes-or-no questions a caller can answer with the push of a button.

Can 911 hang up on you?

Yes. It's legal for dispatch to hang up on you. In fact, you can call 911, they can say "sucks to be you" and hang up on you, and as a result, people die, and the worst thing that will happen to them is: fired (if the union doesn't protect them).

Can 911 put you on hold?

Yes. As a matter of policy, we're never supposed to put a 911 call on hold. As a matter of policy, we're also never supposed to let a 911 line ring more that two times.

Can I track a cell phone?

You can then track a phone number via Spyic without having to physically access the device. For Android devices, you need brief physical access to the target device to install a tiny app on it. After Spyic is installed, you can thereafter monitor the phone's location remotely.

Can you still call 911 without cell signal?

Yes. The US federal government has a law stating that any 911 call a cell service receives must be routed to a 911 call center. Even if you are using a phone that is not assigned to any cellular company the call will still go through.

Does Siri call 911?


The following voice commands can be used with Siri to dial 911: “Hey Siri, call 911” “Hey Siri, call an ambulance” “Hey Siri, call emergency services”

What is the phone number 666?

666 (number)
← 665 666 667 →
Cardinal six hundred sixty-six
Ordinal 666th (six hundred sixty-sixth)
Factorization 2 × 32 × 37
Greek numeral ΧΞϚ´

Can police refuse to respond?

Yes, they can refuse. Police Force's are not bound by the Constitution or any laws that require them to respond. A Police Force is a privately owned security contractor.