What makes a good chatbot?
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Also to know is, what should a chatbot be able to do?
As for types of chatbots
- Simple chatbots work based on pre-written keywords that they understand.
- Smart chatbots rely on artificial intelligence when they communicate with users.
- Improve customer service.
- Streamline the shopping process.
- Personalize communication.
- Improve a response rate.
- Automate repetitive tasks.
Subsequently, question is, how do you confuse a chatbot? Method 2 Confusing Cleverbot with General Strategies
- Talk with a lot of emotion. Cleverbot doesn't have a great grasp of the emotional context that is necessary to understand human communication.
- Talk in gibberish.
- Use a lot of slang.
- Use long messages.
- Keep your conversation going for a long time.
Besides, what are the characteristics of a bot?
Here are the seven characteristics or best practices - to help you design a great bot for your organization:
- Conversational Maturity.
- Integrates with CRM.
- Emotionally Intelligent.
- Free to Explore.
- Autonomous Reasoning.
Why do we need Chatbots?
Simple chatbots appear in messaging apps such as Messenger or Skype. Their sole purpose is automation, like booking a flight or making a purchase. Intelligent – Using artificial intelligence allows the chatbot to provide more flexible responses to the user's questions.