What is grievance handling procedure?
Click to see full answer
Similarly, you may ask, what is the grievance handling?
Grievance handling is the management of employee dissatisfaction or complaints (e.g. favouritism, workplace harassment, or wage cuts). By establishing formal grievance handling procedures, you provide a safe environment for your employees to raise their concerns.
Furthermore, why is it important to have a grievance handling procedure? Effective grievance handling is an essential part of cultivating good employee relations and running a fair, successful and productive workplace. It is also important to mention that in-effective grievance handling mechanism will affect the employee moral, productivity and willingness to work.
Likewise, what are the steps of a grievance procedure?
- Bring the grievance to your immediate supervisor.
- Escalate the complaint to the direct report of the supervisor.
- Consider mediation.
- Escalate the issue to the HR department if the above fails.
- Consider appealing at a higher level in case none of the above solutions work.
What are the types of grievances?
Three Types of Grievances
- Individual grievance. One person grieves that a management action has violated their rights under the collective agreement.
- Group grievance. A group grievance complains that management action has hurt a group of individuals in the same way.
- Policy or Union grievance.