What are Delighters?
Likewise, is Delighter a word?
noun. a high degree of pleasure or enjoyment; joy; rapture: She takes great delight in her job.
Also Know, what is the use of Kano model? The Kano Model is one of many prioritization frameworks designed to help product teams prioritize initiatives. Kano can help teams determine which features will satisfy and even delight customers. Product managers often use the Kano Model to prioritize potential new features by grouping them into categories.
Keeping this in view, what are Delighters in Kano model?
Delighters - surprise - innovators - unexpected features. It is a graphical model that shows the relationship between each characteristic to the level of customer satisfaction. It is used to organize and prioritize activities to design and/or improve.
What is indifferent quality?
Indifferent Quality. These attributes refer to aspects that are neither good nor bad, and they do not result in either customer satisfaction or customer dissatisfaction.