How do you get a raving fan?
Category:
events and attractions
business expos and conferences
Follow these customer service tips for ensuring you have raving fan customers:
- Keep your commitments. If you tell a customer you are going to do something, you do it.
- Educate your customers.
- Be consistent.
- Acknowledge and fix problems.
- Make sure everyone is on board.
Similarly, how do you make a raving fan?
How to Create Raving Fans and Why They're So Important
- Offer Something Unique.
- Delight Customers With Your Customer Service.
- Get to Know Your Customers.
- Engage With Customers Online.
- Give Regulars the First Look at New Products.
- Be Grateful and Reward Loyal Customers.
- Solve Problems Painlessly.
- Keep Your Brand Promises Every Time.
- You must offer the best product on the market (in order to turn customers into fans) It's obvious, but it's also a good starting point.
- Be different from the others.
- Create loyalty programs.
- Think of the details.
- Use social networks.
- Offer great customer service.
Also asked, what is a raving fan?
Ken Blanchard coined the term “raving fan” to describe a customer who is so overwhelmed and floored by the customer service they've received that they can't stop telling everyone about it.
Three Simple Ways to Implement “Raving Fans” Customer Service
- Why Good Isn't Good Enough Anymore. Let's begin with words of wisdom straight from the authors' mouths:
- Decide What You Want.
- Discover What the Customer Wants.
- Uncovering Your Customer's Vision.
- Deliver Plus One.
- The Key to Guaranteeing Consistency.
- Raving Fans Ready.