How do I get my iTunes crash logs?
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technology and computing
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2. Retrieve the Crash Log
- Open Finder (found in the Dock)
- Click on the 'Go' menu at the top of your screen, and select 'Go to Folder'
- Type (or paste): ~/Library/Logs/CrashReporter/MobileDevice/
- Open the folder with the same 'name' as your device.
- Look for files starting with Read It LaterPro.
Similarly, you may ask, what is an iTunes crash log?
While troubleshooting an issue with one of our iPhone or iPad apps, we might ask you to send us crash logs. You can get the crash logs by syncing your device with iTunes on your computer and then finding the log files on your computer.
Considering this, how do I fix iTunes from crashing my computer?
Common Fixes to iTunes Keep Crashing on Windows/Mac
- Method 1: Upgrade iTunes Version.
- Method 2: Run iTunes in Safe Mode.
- Method 3: Use Anti-Virus Software.
- Method 4: Uninstall Application that consumes large RAM.
- Method 5: Uninstall iTunes.
Open Finder. Select Go > Go to Folder from the menu. Enter (or copy & paste):~/Library/Logs/CrashReporter/MobileDevice into the Go to Folder dialog.
WINDOWS USERS:
- Open Windows Explorer.
- Enter %APPDATA% in the Address bar.
- Press the Enter key.
- Navigate to Apple ComputerLogsCrashReporterMobileDevice<DEVICE_NAME>