How do I get my iTunes crash logs?

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2. Retrieve the Crash Log
  1. Open Finder (found in the Dock)
  2. Click on the 'Go' menu at the top of your screen, and select 'Go to Folder'
  3. Type (or paste): ~/Library/Logs/CrashReporter/MobileDevice/
  4. Open the folder with the same 'name' as your device.
  5. Look for files starting with Read It LaterPro.



Similarly, you may ask, what is an iTunes crash log?

While troubleshooting an issue with one of our iPhone or iPad apps, we might ask you to send us crash logs. You can get the crash logs by syncing your device with iTunes on your computer and then finding the log files on your computer.

Furthermore, can I delete iTunes crash logs? How to Delete iPhone Crash Logs. Because these reports are relatively small and replaced by new crash logs every few days, you needn't worry about the space or resources they consume on your device. That said, an iTunes sync can wipe crash reports from your device and copy them to your computer for future reference.

Considering this, how do I fix iTunes from crashing my computer?

Common Fixes to iTunes Keep Crashing on Windows/Mac

  1. Method 1: Upgrade iTunes Version.
  2. Method 2: Run iTunes in Safe Mode.
  3. Method 3: Use Anti-Virus Software.
  4. Method 4: Uninstall Application that consumes large RAM.
  5. Method 5: Uninstall iTunes.

Where are iPhone logs stored?

Open Finder. Select Go > Go to Folder from the menu. Enter (or copy & paste):~/Library/Logs/CrashReporter/MobileDevice into the Go to Folder dialog.

WINDOWS USERS:

  • Open Windows Explorer.
  • Enter %APPDATA% in the Address bar.
  • Press the Enter key.
  • Navigate to Apple ComputerLogsCrashReporterMobileDevice<DEVICE_NAME>

30 Related Question Answers Found

Why is iTunes not opening on my PC?

Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Try disconnecting your computer from the Internet before running iTunes. Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.

How do you check activity log on iPhone?

To navigate to the activity log first tap on the profile icon.
  1. Next, select the Settings icon.
  2. Within this page you will see where your Activity Log.
  3. The Activity Log page will now display all the activity on your entire account, listed in chronological order.

How do you get to the log on iPhone?

Obtaining App-Specific Crash Logs
  1. Open Xcode.
  2. Go to the menu bar: Window → Devices and Simulators. Select your iPhone and press the arrow button in the bottom right.
  3. Click View Device Logs.
  4. Right-click on the App Crash and select Export Log.
  5. Enter the log file name and the destination then click Save.

How do you sign a crash log?

Symbolicating Crash Reports using XCode and atos:
From XCode Window menu, open Devices and choose a Device. Then click on View Device Logs and drag you crash report onto the left column. On behalf of you, XCode will automatically symbolicate the crash file and show the results in the window.

How do I read a crash log?

Symbolicating iOS Crash Reports With Xcode
  1. Connect an iOS device to your Mac.
  2. Choose "Devices" from the "Window" menu.
  3. Under the "DEVICES" section in the left column, choose a device.
  4. Click the "View Device Logs" button under the "Device Information" section on the right hand panel.

What are crash logs?

Tombstone crash logs are written when a native crash in C/C++ code occurs in an Android application. The Android platform writes a trace of all the running threads at the time of the crash to /data/tombstones, along with additional information for debugging, such as information about memory and open files.

How can I see my iPhone logs without Xcode?

Get Crash Reports & Logs From iPhone or iPad Without Xcode
  1. Connect the iPad or iPhone to the Mac and sync it as usual.
  2. Hit Command+Shift+G and navigate to ~/Library/Logs/CrashReporter/MobileDevice/
  3. For those with multiple iOS devices, select the proper device that you want to retrieve the crash log from.

Can I delete CrashReporter logs Windows?

Yes, log files can be safely deleted. However, before you delete all your log files, it might be worth keeping the most recent content of the most important log files in case you need to troubleshoot any problems.

What is the future for iTunes?

Apple is retiring the Mac version of its nearly 20-year-old music listening and library app, the company announced Monday at WWDC, its annual conference for software developers. With the upcoming version of MacOS, called Catalina, iTunes will be replaced with three separate apps for music, podcasts and shows or movies.

What is the current version of iTunes?

The current version of iTunes is 12.10. 0.7, which debuted in September 2019 to support updating of iPhones, iPads, and the seventh-generation iPod touch to iOS/iPadOS 13.

Why does iTunes keep shutting down?

In June, Apple announced that it was shutting the app down for good. The company said at the time that the app was simply too cluttered. For years, users have been complaining about iTunes 'bloatware' as piles of different media categories kept fattening the platform.

How do u update iTunes?

If you have iTunes installed on your computer, choose your device to update to the latest version of iTunes.

If you downloaded iTunes from Apple's website
  1. Open iTunes.
  2. From the menu bar at the top of the iTunes window, choose Help > Check for Updates.
  3. Follow the prompts to install the latest version.

Why is my iTunes not working on my Mac?

Answer: A: Make sure all of the software is updated on your Mac by clicking the Apple then software update. Then try to start iTunes in another user account or in Safe Mode (press and hold Option and Command when launching iTunes. If it doesn't work in any user accounts, try reinstalling iTunes.

How do you delete logs on iPhone?

Steps
  1. Navigate to the Daily Log tool from you iOS mobile device.
  2. Tap the date containing the log entry you want to delete.
  3. Tap the section containing the entry you want to delete.
  4. Swipe left on the item you want to remove to reveal the delete option.
  5. Tap Delete.
  6. Tap Yes to confirm you want to delete the item.

How do I clear my iPhone log?

View and delete the call history on your iPhone
  1. Open the Phone app, then tap Recents to view a list of recent calls.
  2. Tap Edit.
  3. Delete your entire call history or a specific call. To clear all history, tap Clear, then tap Clear All Recents. To clear a single call, tap the Delete button , then tap Delete.

How do I delete files from iPhone?

To delete a file or subfolder from your mobile device:
  1. From the main menu, tap .
  2. Once you have located the item you want to permanently delete, swipe your finger to the left.
  3. This will select the object, and allow you to muti-select, if you wish, by tapping the circles to the right of other items.

Can I delete CrashReporter logs on Mac?

Despite what some third party utilities may claim, deleting user level logs is not a necessary task and nor should this be encouraged. Similar to clearing cache and cleaning temporary files on a Mac, there is no practical benefit to deleting logs for the average Mac user and the vast majority should not do so.