Can you return furniture to Pottery Barn?

Asked By: Iruña Arico | Last Updated: 10th March, 2020
Category: shopping couponing
5/5 (118 Views . 44 Votes)
Orders & Returns
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required. Return to Stores – you can return non-furniture items to your local Pottery Barn store for free.

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Similarly, does Pottery Barn charge for returns?

Refund Policy of Pottery Barn The returns which are made with a gift receipt will be refunded in the form of a Merchandise credit for the same amount that is there on the gift receipt. The fees on the delivery of the product(s) are however non-refundable.

Additionally, can I return PB Kids to Pottery Barn store? For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later. Gift Registry Support: 1.800. 993.4923 or visit any Pottery Barn Kids store.

Just so, what is Pottery Barn return policy?

RETURN POLICY. You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs are not eligible for returns.

How do you get a price adjustment at Pottery Barn?

Pottery Barn stores operate on a totally different price structure than catalog or internet; no price adjusting between the two. For catalog or internet orders, contact Customer Service at 1.888. 779.5176, 7 days a week, 5:00 am – 9:00 pm (PT) to receive your adjustment.

28 Related Question Answers Found

Should I tip the Pottery Barn delivery guys?

Stores like Crate & Barrel and Pottery Barn have flat delivery fees and typically work with dedicated partners for local deliveries or, for long-distance deliveries, professional shipping companies. I usually tip $10 to $20 per person for furniture deliveries.

Do you tip Pottery Barn white glove delivery?

Yes, of course you should tip them.

Does Pottery Barn do free shipping on furniture?

Get free shipping
Pottery Barn runs different free shipping specials on select items throughout the year. And during certain promotions, Pottery Barn offers free shipping on any order.

How much is Pottery Barn shipping?

Shipping Rates & Fees
Order Total Standard Shipping arrives in 4-5 business days personalized items add 2 days Next Day Shipping add $26.00 to standard fee order by 6pm PT Mon-Fri
$90.01 - $125.00 $17.00 $43.00
$125.01 - $200.00 $21.00 $47.00
$200.01 & over 10% 10% + $26.00
$3,000.01 & over 5% 5% + $26.00

How do I redeem Pottery Barn rewards?


How The Key Works
  1. Enroll. Enrolling in-store or online. is fast, free and easy. Register. your phone number to use your.
  2. Shop & Earn. Earn 3% back in rewards when. you shop with our brands. Every time you earn at least $15,
  3. Redeem your Rewards. Use your rewards in-store or. online, at any of our brands. View and track your.

Can you return Pottery Barn to West Elm?

What is the Return Policy for Pottery Barn, Pottery Barn Kids, West Elm, and Williams Sonoma? Within 30 days of receiving your order, we will gladly issue a refund for any product with which you are not fully satisfied. To make a return, please call (888) 837-4888 or email [email protected]

How do Pottery Barn rewards work?

Customers receive one Reward Dollar for every dollar spent with the Pottery Barn credit card at any Pottery Barn brand catalog, store or website. Reward Dollars are awarded based on accrued purchases minus returns and credits. Customers will receive a $25 Reward Certificate for every $250 spent.

Does Pottery Barn embroidery in store?

Personalize It In Stores
Our in-store associates can quickly personalize backpacks, Christmas stockings, bedding, Anywhere Chairs® and more with a name or monogram.

Is Pottery Barn expensive?

Pottery Barn is expensive, but in some cases they have some gems. I got a very nice stainless steel topped dining table from them. It's very solid beech construction with a very nice top.

Where is Pottery Barn furniture made?


Much of the furniture sold at places like that (including Pier 1, etc) is made in China, Indonesia, or some 3rd world developing country. If you don't see the info you want plastered on the furniture, ask.

Do Pottery Barn gift cards expire?

Pottery Barn eGift Cards can be purchased through potterybarn.com by clicking on the eGift Card option, click here. The eGift Card can be redeemed online, in stores or by phone. Just like our plastic Gift Cards, there are no expiration dates or fees.

How do I delete my Pottery Barn registry?

How can I permanently delete my Pottery Barn Registry? If you would like to remove your registry from us, simple select the "Delete" button next to your registry in Manage Registry mode.

Can I use my Pottery Barn card at Williams Sonoma?

Can be redeemed at any of our Williams Sonoma stores, online or by phone. For added flexibility, our gift cards are also redeemable at Pottery Barn, PBteen, Williams Sonoma Home, West Elm and Mark & Graham.

Can you return West Elm online purchases to store?

Can I return West Elm items bought online to a store? Most non-furniture items can be returned to your local West Elm location for free or mailed back via UPS (just follow the instructions on the paperwork that came with your item).

Can you use Pottery Barn Gift Card Outlet?


Can be redeemed at any of our Pottery Barn stores, online or by phone. For added flexibility, our gift cards are also redeemable at Pottery Barn Kids, PBteen, Williams Sonoma, Williams Sonoma Home, West Elm and Mark & Graham. Gift Cards are not eligible for returns or exchanges.

Does Pottery Barn ship to Canada?

Does Pottery Barn ship merchandise to Canadian addresses? Yes. Through our partnership with FiftyOne, we are pleased to provide international shipping for customers in over 90 countries, including Canada. Shop in your preferred currency with your final price guaranteed.

Does West Elm give price adjustments?

Share your story about West Elm's price adjustment policies. Based on our research, it appears that West Elm may not offer price matching at the current time.