Can you return furniture to Pottery Barn?
Similarly, does Pottery Barn charge for returns?
Refund Policy of Pottery Barn The returns which are made with a gift receipt will be refunded in the form of a Merchandise credit for the same amount that is there on the gift receipt. The fees on the delivery of the product(s) are however non-refundable.
Just so, what is Pottery Barn return policy?
RETURN POLICY. You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs are not eligible for returns.
Pottery Barn stores operate on a totally different price structure than catalog or internet; no price adjusting between the two. For catalog or internet orders, contact Customer Service at 1.888. 779.5176, 7 days a week, 5:00 am – 9:00 pm (PT) to receive your adjustment.